Sales & Customer Service
Find the right specialist for your business
Explore common roles, available skills and indicative costs. Every position is recruited around your systems, working hours and requirements.
SALES & CUSTOMER SERVICE
Create more conversations and respond to customers faster.
Add a dedicated team member for lead follow-up, appointment setting and everyday customer communication.
Roles you can hire
- Appointment Setter
- Lead Generation Assistant
- Sales Administrator
- Customer Service Representative
- Customer Follow-Up Officer
- Inbound Enquiry Assistant
Skills you can access
- Outbound prospecting and qualification
- Appointment booking and confirmation
- Inbound phone and email support
- Quote and proposal administration
- Database reactivation and follow-up
- CRM, VoIP, email and live-chat systems
Indicative investment
AUD $1,200–$1,800
+GST per month for many full-time roles
Final cost depends on experience, salary, working hours and employment costs.
ⓘ Campaign results depend on the offer, lead quality, systems and client-approved scripts; outcomes are not guaranteed.
Don’t see the exact role you need?
These are examples—not a fixed list. OGP can recruit around the work your business needs completed.