FAQ's
Everything you need to know about building an offshore team.
Clear answers about recruitment, working arrangements, pricing and ongoing support.
About OGP
Learn more about what we do and how we support Australian businesses.
OGP helps Australian businesses design, recruit and support dedicated offshore roles inthe Philippines. We manage recruitment and employment administration while you manage the employee’s daily work.
Our offshore employees are based in the Philippines and work remotely using agreed equipment, systems and working arrangements.
Yes. Your employee works exclusively for your business during the agreed working hoursand is not shared with other OGP clients.
We recruit across areas including:
- Administration and back-office support
- Mortgage-broking support
- Real estate and property management
- Bookkeeping and finance support
- IT and development
- Digital marketing and social media
- Sales and customer service
These are examples, not a fixed list. We can recruit around your requirements.
Yes. We start by understanding your workload, systems and the tasks consuming your team’s time. We then help shape that work into a clearly defined offshore role.
Recruitment & Working Together
Find out about our recruitment process and how we work together.
Our four-step process is:
1.Tell us what you need.
2.Meet suitable candidates.
3.Choose your employee.
4.Start working together.
OGP manages the recruitment and employment setup while you make the final candidate selection.
Yes. You interview the shortlisted candidates and select the person who best fits your business, responsibilities and team.
No. You are not required to proceed with an employee until you have interviewed the shortlisted candidates and selected someone suitable, subject to the agreed recruitment terms.
Screening may include:
- Employment experience
- Communication ability
- Initial interviews
- Systems and software experience
- Reference checks
- Skills assessments where required
- Remote-working arrangements
The screening process is tailored to the role.
The time frame depends on the role, experience requirements, salary range and candidate availability. OGP will provide an estimated time frame once the position has been defined.
Yes. Working hours are agreed before recruitment and can be aligned with the client’s Australian operating hours.
You do. Your business manages the employee’s training, tasks, priorities, systems andwork quality.
OGP supports the employment relationship, payroll and general employee matters behind the scenes.
Your business provides training on its services, systems, processes and quality expectations. OGP assists with general employment onboarding and commencement.
Pricing & Support
Understand costs, what’s included and the support we provide.
The cost depends on the position, candidate experience, remuneration, working hours and employment requirements.
Indicative full-time monthly ranges include:
| Role category | Indicative monthly cost |
| Administration and back-office | AUD $1,200–$1,800 + GST |
| Real estate and property management | AUD $1,200–$1,800 + GST |
| Sales and customer service | AUD $1,200–$1,800 + GST |
| Mortgage-broking support | AUD $1,800–$2,200 + GST |
| Digital marketing and social media | AUD $1,800–$2,600 + GST |
| Bookkeeping and finance support | AUD $1,900–$2,500 + GST |
| IT and development | AUD $2,000–$2,800 + GST |
These ranges are indicative only. OGP confirms the complete cost before you select andcommence with an employee.
Depending on the agreed arrangement, the monthly cost may cover:
- Employee remuneration
- Applicable Philippine employment costs
- Payroll and employment administration
- Attendance and leave support
- General employee support
- Ongoing Australian-based client support
- Replacement recruitment under the service agreement
Your proposal will explain exactly what is included.
Additional costs may include:
- One-time recruitment and setup fee
- Laptop and monitor
- Telephone or VoIP service
- Client-specific software licences
- Specialist testing or checks
- Non-standard working arrangements
All applicable costs will be confirmed before commencement.
Contact OGP as soon as possible. We will discuss the concerns and determine whether additional support, feedback or replacement recruitment is appropriate.
Yes. OGP provides lifetime replacement recruitment without charging another OGP recruitment or setup fee, subject to the service agreement.
Security & Getting Started
Learn about security, confidentiality and the next steps to build your team.
Employees are subject to confidentiality requirements. Clients should also use their normalsecurity controls, including:
- Individual system credentials
- Multi-factor authentication
- Role-based access
- Approved devices
- Appropriate supervision
- Immediate removal of access when employment ends
Book a free workforce consultation. We will discuss your workload, systems, working hoursand the type of support your business needs.
Still have a question?
Talk to OGP about your business, workload and the role you are considering.